What is word processing? Explain mail merge and write down the steps of mail merge.

Word processing is creating, editing, formatting, saving and printing text documents with software like MS-Word — replacing typewriters with editable, reusable files (.docx/.pdf) supporting tables, images and Nepali Unicode.

Mail Merge creates many personalized copies from one template + data list (e.g. 200 invitation letters with different names, same body).

Steps:

1. Prepare data source — Excel with headers: Name | Post | Address, one row per person. Close Excel before merging.
2. Create main document — Type common body in Word.
3. Start merge — Mailings → Start Mail Merge → Letters → Select Recipients → Use an Existing List → choose Excel sheet.
4. Insert fields — Insert Merge Field → Name, Address at blanks.
5. Preview — Preview Results to verify per-recipient output; use Rules for conditional lines.
6. Finish — Finish & Merge → Print / Send Email (map To: to Email column).

Benefit: one typing, zero copy-paste errors — used for salary slips, admit cards and notices.