National Tea and Coffee Development Board2078 BSQuestion 2 of 5
Define word processing. List out the elements of word processing environment and explain their function. What do you mean by Mail Merge? List out the steps in order to execute Mail Merge.
10 marks
Question source
- Exam year
- 2078 BS / 2021 AD
- Level
- Assistant First Level (Computer Operator)
- Paper
- Section B – Subjective
- Section
- Section B: Subjective
Model answer
Word processing is creating, editing, formatting, saving and printing documents (MS-Word) — e.g. Board meeting minutes with Nepali Unicode.
Environment elements:
- Title/Menu bar — File, Home, Insert commands.
- Toolbars/Ribbon — Bold, font, bullets one-click.
- Rulers — Set margins, indents, tab stops visually.
- Scrollbars + Status bar — Navigate long reports; see page/word count, language.
- Work area + Print preview — Editable page with WYSIWYG before printing.
Mail Merge = many personalized copies from one template + Excel list (price notices to 150 cooperatives). Steps: Excel list (Name|District) → type body in Word → Mailings → Start Merge → Letters → Select Recipients (Excel) → Insert Merge Fields → Preview → Finish & Merge (Print/Email).