What is mail merge? List the steps followed in creating a mail merge document.

Mail Merge in MS-Word creates many personalized copies (letters, notices, certificates) from one main document plus a data list, changing only fields like name and address.

Steps:

1. Prepare data source — Excel list with columns (Name, Office, Address), one row per person.
2. Create main document — Type the common body in Word.
3. Start merge — Mailings → Start Mail Merge → Letters → Select Recipients → Use an Existing List → choose Excel file.
4. Insert fields — Insert Merge Field → Name, Address at the right places.
5. Preview — Preview Results to verify each recipient's letter.
6. Finish — Finish & Merge → Print Documents / Send Email.

Used in Nepal offices for invitation letters, salary slips and admit cards without retyping.